I tested the best cloud phone systems hands-on, compared pricing, AI features, and real user feedback to help you pick the right one for your team.

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications capabilities. In this age, where most communications occur via the internet, ...

Before the internet, if you wanted business phone system features like call forwarding, hunt groups and voicemail for your business, you had to invest in an expensive, bulky PBX system. Plus, you had ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your equipment. Key phones are traditional desk phones with a central unit and ...

Phone systems have come a long way since the days of switchboards, key switches, Centrex and early VoIP. They encompass many services ranging from voice, texting, paging, Internet of Things monitoring ...