Decagon AI Inc., a startup that builds artificial intelligence-powered customer service agents for businesses, has closed on its third major funding round in the space of just 12 months, raising $131 ...

Decagon, the leading innovator in AI customer support agents, today announced it has raised a total of $100 million, including its latest Series B funding round, quadrupling its valuation in just a ...

Decagon built the new capabilities alongside its own business customers in the chosen sectors of travel, retail, and healthtech— testing scenarios where the difference between Decagon’s concierge ...

One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing scale. Critics ...

Artificial intelligence-powered customer service startups Decagon AI Inc. and Neuron7 Inc. both announced big funding rounds today, with the former closing on a hefty $65 million investment, and the ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “In the AI customer support chatbot space, we see more flashy demos than ...