Online review and reputation management platform PissedConsumer.com released its second annual Consumers Choice Award results, recognizing companies for exceptional customer satisfaction and ...

Online consumer advocacy and review website, PissedConsumer.com, released its third annual Consumers Choice Award results. The award recognizes companies demonstrating exceptional customer ...

Americans received 78 billion robotexts during the first half of 2023, a staggering increase of 18%. According to Robokiller, a spam-blocking service that publishes annual statistics on spam calls and ...

Consumers’ brand choices reflect a complex interplay between individual preferences, habit formation and external influences. Brand loyalty emerges when buyers repeatedly choose the same offering, ...

Consumers are in a state of analysis paralysis. It isn’t easy being a consumer. They want options, but are overwhelmed by the choices before them. They also want to control the decision-making process ...