Getting others to re-examine their dysfunctional behavior by reducing or neutralizing their resistance to change can be quite challenging—at times, daunting. And so, if we're to prompt others to look ...

Do you confront people? If so, how? I was recently asked to share some thoughts for an article by Vivian Manning-Schaffel, but the site seeking the piece is now defunct. But I say we confront the ...

Learn how to confront conflict avoidant people. Improve your negotiation skills and master communication strategies with insights from The Black Swan Group. Everyone hates glassholes, and now even the ...