FLORIDA, USA — Want fries with that shake? Or maybe you didn't even order a shake but got one anyway. According to a recent study, if that were the case, you probably weren't in line at a McDonald's ...

Intouch Insight, a company tracking fast-food drive-thru speed and accuracy for 25 years, reports that Chick-fil-A currently leads in accuracy, as noted by the Washington Post. Over the past six years ...

There’s no substitute for getting it right. That was the message from franchisors Dave’s Hot Chicken and Dog Haus as executives from each talked about the challenges of achieving profitability with ...

In today’s retail industry up to a third of inventory is not visible to a retailer — imagine what could be accomplished if 100 percent order accuracy could be achieved between manufacturers and ...

Retailers have been gaining value from radio frequency identification technology for years, by ensuring products are onsite and available on shelves. Most commonly, though, RFID tags are not being put ...