Not sure who to call? 📞 Know when to use 311 for nonemergencies and 911 for emergencies — the right call helps keep everyone safe. Emergency? Call 911. Immediate danger, fires or medical emergencies need a fast response. Nonemergency? Call 311 to report issues such as potholes, graffiti or missed trash pickup. If you are outside city limits, call 847-931-6001. The right call connects you to the right help! | City of Elgin, Illinois Government
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