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Refining Service Excellence with Forbes-Standard Wine Masterclasses 🍷 At AX The Palace and AX The Victoria Hotel, we are dedicated to delivering an exceptional dining experience. Our F&B teams have attended specialised Wine Masterclasses based on Forbes standards, enhancing their expertise in local wines and perfecting the art of wine service. Through continuous training, we ensure our teams provide expert guidance on Maltese wine pairings, elevating the guest experience with knowledge, precisi
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As you grow in this job and in life your standards rise. What used to be “good enough” isn’t even close anymore. Growth demands more of you and from you. Here’s 5 ways to establish clear standards 1. Define Your Non-Negotiables Set the standard for fitness, attitude, effort, and integrity. Write down 3 non-negotiable traits you’ll bring to every shift—no matter what. 2. Study the Best, Not the Average Find the firefighters who are respected, reliable, and squared away. Model their habits. Don’t
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